Your first visit, made simple
Reviewed by Jonathan Saucier, DNP, PMHNP · Last updated October 19, 2026
Here’s exactly what to expect — from your first call to your personalized plan.
What happens at my first visit?
Call to schedule
Call (910) 273-7572. If you can’t talk now, request a callback — we aim to call you back within one business day, verify your insurance, and find a time that works.
Complete your intake
You’ll receive a Patient Portal invitation to complete paperwork securely before your visit. After you schedule, we’ll send your new-patient forms securely through Tebra.
Your evaluation
A 45–60 minute visit in our North Hills office or by secure video. We’ll listen, ask questions, and build a plan with you.
What to bring
- Photo ID and insurance card
- A list of current medications and supplements
- Past psychiatric medications you’ve tried, if known
- Recent labs or records (share through the Patient Portal)
- Questions and goals you’d like to discuss
For in-person visits, arrive 10 minutes early. For telehealth, find a private space with good internet.
Our office
4820 Six Forks Rd, Suite 100
Raleigh, NC 27609 — in North Hills.
Ongoing care
Follow-ups are typically 20–30 minutes for medication management and/or therapy. Message your care team and manage your account anytime through the Patient Portal.
Your Patient Portal
Our secure patient portal is powered by Tebra. Sign in with the email and password you set up from your portal invitation.
- Message your care team
- Review medications & results
- View your health record
- Pay your balance online
New to the portal? Ask our front desk for an invitation email. Forgot your password? Use “Forgot your password?” on the sign-in page.
Opens portal.kareo.com (Tebra) in a new tab.
Ready when you are.
Call (910) 273-7572 to schedule. Can’t talk now? Request a callback and we’ll aim to call you back within one business day.